Terms & Conditions

This website is run by BZ Fitness Private Limited (“BZ Fitness”, “we”, “us”), a company registered in India with its office at 4/138 D12, Aggarwal School Road, Near Punjabi Association Hall, Kalappanaickenpalayam, Somayampalayam, Coimbatore, Tamil Nadu 641108. GSTIN 33AALCB9759R1ZM. You can reach us at hello@bzfitness.com or +91 70344 55888.

You may browse the site, build a quote cart and download brochures for your own business use. Please don’t misuse the site: no scraping, no attempts to break or overload it, and no submitting false details or someone else’s information.

We work hard to keep the site accurate and available, but we can’t promise it will always be error free or online.

Photos, dimensions, weights and descriptions come from our manufacturers’ brochures. Colours, upholstery, finishes and minor design details can differ from the pictures, and manufacturers sometimes update a model. Where a detail matters to you, ask us and we’ll confirm it in writing before you order.

Some machines are shown with a placeholder image until their photos are ready.

Prices are not listed on the website. When you send us your quote cart, you are asking for a quotation, not placing an order, and there is no obligation on either side.

• Every quotation shows its reference number, the items, quantities, prices, taxes, any delivery or installation charges and a validity date.
• Prices are valid until the date on the quotation. After that we may need to revise them, for example if exchange rates, duties or freight costs change.
• Unless the quotation says otherwise, prices are in the currency shown and taxes such as GST are added at the rate shown.
• If we make an obvious mistake in a quotation, we will tell you and correct it before you pay.

An order is confirmed when you accept our quotation in writing (email or WhatsApp is fine) and we receive the advance payment stated on it. We then send you an order confirmation and a proforma or tax invoice.

We may decline an order, for example if a model is no longer available. If that happens after you have paid, we will offer an equivalent model or refund you in full.

Payment terms are set out on each quotation. Our usual terms are an advance with the order and the balance before dispatch. We accept bank transfer (NEFT, RTGS, IMPS, SWIFT for international orders) and UPI. We never ask for card details or passwords by phone, WhatsApp or email.

Ownership of the equipment passes to you once we have received payment in full.

How we deliver and install, and what we need from you on site, is explained in our Delivery & Installation Policy. Delivery dates are estimates and depend on stock, shipping and customs clearance. We will keep you updated and tell you straight away about any delay.

Warranty cover, cancellations, returns and refunds are covered in our Warranty, Returns & Refunds Policy. Nothing in these terms limits the rights you have under the Consumer Protection Act, 2019 or any other law that applies to you.

• Give us accurate site details: floor space, access routes, floor strength and power supply.
• Use the equipment as the manufacturer intends and follow the safety labels and user guides.
• Make sure the gym is supervised appropriately for its users, and that members are fit to exercise.
• Tell us promptly about any fault so we can fix it before it gets worse.

For orders shipped outside India, the quotation states the delivery terms (for example ex works, FOB or CIF). Unless it says otherwise, import duties, local taxes and customs clearance at the destination are paid by the customer.

We are responsible for loss or damage that is a foreseeable result of us breaking these terms or being careless. We are not responsible for loss of profit, loss of business or indirect loss, or for damage caused by misuse, poor maintenance or changes made to the equipment by anyone other than us or our authorised technicians.

Our total liability for any order is limited to the price paid for that order. This does not limit liability for death or personal injury caused by our negligence, for fraud, or anything else that cannot be limited by law.

The BZ Fitness name and logo, and the text and images on this site, belong to us or to our manufacturers. You may share our brochures and pages as they are, but please don’t copy them to sell or advertise other products.

We are not responsible for delays caused by events we can’t reasonably control, such as natural disasters, port or customs hold ups, strikes, pandemics or government action. If this happens, we will tell you and agree a new timeline with you.

These terms are governed by the laws of India. If we can’t resolve a disagreement by talking it through, the courts in Coimbatore, Tamil Nadu will have jurisdiction. If you are a consumer, you can also approach the consumer commission where you live.

We may update these terms from time to time. The version on this page when you accept a quotation is the one that applies to that order.